MusicBrainz downtime redux

The attempt to switch the database to the new Sun server has failed and we’re still running with the old set of hardware. For some reason Postgres refuses to run with any kind of acceptable level of performance on this new machine. Thus, we’re setting aside this server for the time being and instead working to bring a replacement server online as soon as possible.

We’re also working with Dell to determine what the problem on the server is, and luckily the servers still have an extended warranty covering them with 4 hour on-site service. However, it appears that we need to diagnose the problem before Dell is willing to send someone out. I’ve run a memory test on the server and it passed all of its tests.

I’m out of ideas. I’m frustrated with Sun and Dell and will no longer waste time on their hardware trying to solve this problem. Instead I will work with whatever hardware I can scrounge up and get the service moved over to our spare server and then we’ll sort out the issues with our glorious servers.

It looks like it will at least be Friday before we can make the next attempt to fix this. Again, sorry for the inconvenience — we’re doing our best to fix this problem ASAP.

One thought on “MusicBrainz downtime redux”

  1. Ask the Sun support people for help with getting postgres working well on their machine. The reason the machine costs so much is that it comes with /really/ good support.

    Out of interest, are you running Solaris or Linux on the Sun machine?

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