The week before last I started the process of purchasing a new computer for the new MetaBrainz office, so I ordered a motherboard combo, memory and a case from compu-terra.com. For the first 24 hours nothing happened and then they called me to upsell me better memory. Wherever Joe and David came from, I can tell you that those were not their original names — I couldn’t understand a word of the upsell, so I asked them to send me a link to the site that described the memory they were upselling.
6 hours later I got mail describing the memory, but no link to their site. They whole thing started to sound fishy, so I declined. Then they said they’d give me the better memory for free — as long as I gave them a good review. Foolishly I went for that, just to be done with it — I figured that I wouldn’t be getting any better RAM, since I couldn’t identify either the RAM I ordered nor the better RAM.
Then 3 days passed and the parts still had not shipped. I called up and asked what was up — they said the order was shipping that day. The next morning I still didn’t have a tracking number, so I decided that I was fed up and cancelled the order. I told them to cancel the order and that I’d stay on the line while they credited my PayPal debit card. They proceeded to cancel the order and then hang up on me. I called back, once again demanding to have my card credited right then, and they told me it would take 24 – 48 hours to credit the card and then they hung up on me AGAIN.
So I waited 48 hours and no credit showed. No phones were being answered — all I got were full voicemail boxes. I told myself to wait until monday (today) before dealing with this again, and this morning the credit showed up. Finally. I guess I got lucky this time…
So, the moral of the story is: DON’T BUY FROM COMPU-TERRA.COM!